Servicing
Every customer is unique, each requiring different levels of servicing.
Alchemy's service is tailored to our customers individual requirements, we can offer a basic level of service or go to the extreme of offering a total metals waste, managed service.
Our waste management of metals is renowned for being one of the best in the industry.
To tailor make a service for your company we will need to discuss your current arrangements by either verbally auditing or on-site audit. Please click the above link to contact us with your details and we will be back to you shortly.
Our service includes the following, tailored to your requirements:
- Free Loan Containers for safe metals storage and transportation
- Collections either on an as and when required basis or regular dated collection
- Use of a local public weighbridge, when requested
- Free Spectro analysis of samples
- Metals paid for based on their correct grading, therefore increasing your financial return
- Mixed Metals solids sorted, where applicable and graded using Spectro or Niton analysis to increase your financial return
- Free issue of Waste Transfer Notes
- Full Descriptive Net Outurns either sent electronically or via post
- Spreadsheet Advice notes provided for regular accounts to ensure you keep your finger on the pulse – see example
- Payment Terms - A variety of options negotiated prior to contract
- Market Guided Pricing – see example
- Subject to service level and volumes a comprehensive report is provided monthly and/or quarterly, this report is tailored to the information you would like to see. All reports are sent via email although if preferred a paper format can be provided.
- Security Destruction - A variety of methods operated to ensure your sensitive product has been damaged beyond repair and re-use
- Other waste streams, for example, plastics, tyres etc. explored to benefit your company further.